Delivery

Charges

Local

All Bristol postcodes qualify for free delivery. Any postcode starting with BS22, BS23 ,BS24 or BS29 will automatically qualify for this discount with no minimum order, all remaining BS postcodes will recieve free delivery on any orders totalling £50 or more. This discount will be automatically applied at checkout.

UK Mainland

For all deliveries to the UK mainland, that do not qualify for free delivery, there is a flat rate charge of £6.95. This charge will be automatically applied at checkout.

Free Delivery

Many of our larger items have no charge for delivery to all UK mainland addresses. Products within this category will have an icon on the product page stating that there is free delivery for that specific item. If a product that qualifies for free delivery is purchased alongside a product that does not qualify, the standard flat rate delivery charge will be added automatically at checkout.

ETA

Our standard delivery time is 2-3 days however there are a number of products that have their own specific delivery timescale. Any products that have a delivery ETA that does not fall within the standard 2-3 days will have an icon on the product page with details of how soon that item will normally be delivered. All stated delivery times are estimates.

Damaged Goods

Please ensure that you inspect all items on delivery to check for any damage. If a products is damaged you may refuse the delivery or make a note on the delivery docket that the goods were received with damages. Any damages must be reported to us within 24 hours of delivery in order for us to issue a replacement or refund.